Terms

You can make a reservation by calling, emailing, or using the website. Payment options include bank transfer and credit cards (Visa, Mastercard, or American Express AMEX).

When you make a booking, you agree to the Booking Conditions for all members of your group.

We recommend that guests book their guides at least four weeks in advance to ensure availability. Our agency is small, so there are limited guide options.

The cancellation fee will be calculated as follows:
For a reservation canceled up to 14 days before departure – no charge.
For a reservation canceled from 13 to 10 days before departure – 30% of the total trip cost.
For a reservation canceled from 9 to 6 days before departure – 50% of the total trip cost.
For a reservation canceled less than five days before departure – 100% of the total trip cost.

We appreciate your decision to be a part of our community at Private Istanbul Walking Tours ("Company," "we," "us," or "our"). Our top priority is safeguarding your personal information and respecting your privacy rights. If you have any doubts or inquiries regarding our privacy notice or how we handle your personal information, please feel free to contact us at info@privateistanbulwalkingtours.com or furkangokcel@gmail.com. Our privacy notice explains how we may use your information if: • Visit our website at http://www.privateistanbulwalkingtours.com · Engage with us in other related ways, including any sales, marketing, or events. In this privacy notice, if we refer to: - Website," we are referring to any website of ours that references or links to this policy. "Services," we are referring to our Website, and other related services, including any sales, marketing, or events. This privacy notice aims to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue the use of our services immediately. Please read this privacy notice carefully, as it will help you understand what we do with our collected information.

1. We collect personal information that you provide to us.
2. We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
3. We only share information with your consent to comply with laws, provide services, protect your rights, or fulfill business obligations.
4. We only share information with the necessary third parties.
5. We may use cookies and other tracking technologies to collect and store your information.
6. If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
7. We may transfer, store, and process your information in countries other than your own. We are based in Turkey and our servers are located in the United States.
8. We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
9. We aim to protect your personal information through a system of organizational and technical security measures.
10. We do not knowingly collect data from or market to children under 18 years of age.
11. In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
12. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
13. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
14. We will update this notice as necessary to stay compliant with relevant laws.
15. If you have questions or comments about this notice, you may email us at info@privateistanbulwalkingtours.com or furkangokcel@gmail.com. Private Istanbul Walking Tours Istanbul, Turkey. Outside the US. +90 537 741 00 62
16. Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.
To request to review, update, or delete your personal information, please do so by contacting us using the information listed above.